Refund policy
Return & Refund Policy
Last updated: September 23, 2026
We want you to love your purchase! If you're not completely satisfied, we're here to help.
Returns We accept returns within 30 days of delivery. To be eligible, items must be unworn, unwashed, and in their original condition with tags attached.
The following items are final sale and cannot be returned:
- Sale or discounted items
- Jewelry and accessories
- Gift cards
How to Initiate a Return To start a return, email us at shop@wildflowerlaineco.com with your order number and reason for return. Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
Refunds Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Original shipping charges are non-refundable.
Exchanges We offer exchanges for a different size or color, subject to availability. Please contact us at shop@wildflowerlaineco.com to arrange an exchange.
Order Cancellations We do not offer self-service cancellations. If you need to cancel an order, please contact us immediately atshop@wildflowerlaineco.com and we will do our best to accommodate your request before the order ships.
Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos and your order number and we will make it right.